Managing IT risk
One of the definitions of Convergence: the merging of distinct technologies, industries, or devices into a unified whole
In the world of technology, we’ve witnessed & experienced convergence time and again. Music technology started as simply the experience of listening, passed through wax cylinders to vinyl to tape to compact disc to streaming. In some ways, we’ve gone full circle clear back to the experience of listening.
IT Managed Service Providers (MSPs) are undergoing a convergence that’s shifted how we deliver services, provide support, and protect clients. IT service companies can try to stay with the past methods of service delivery, yet it’s becoming apparent that the realities forced upon us is that we’re in the risk management business. Not only must we manage the risks of our business, we also inherit the management of client risk. As your risk management team, we take on a fiduciary responsibility in your business.
Security services are now as essential as email or answering a phone call. Keeping our clients secure has costs associated that are often not seen by the client. Bargain basement service providers do a dis-service to their customers that can only be justified by low rates. With those low rates, the client accepts the risks caused by the neglect of their IT team, whether contracted or on a break-fix basis.
Requirements by outside forces (think regulation, compliance, or insurance) are driving MSPs & MSSPs to expand services, expand contract language, and require disclaimers that change the risk assessment of both parties.
At DanTech Services, our goal is to work with our clients to make sure that the risks undertaken by all parties is clearly spelled out. The benefits to all concerned are reflected how burdens are shared and anxiety about those burdens gets reduced.
What’s Included:
Understandable Agreement
A Master Service Agreement (MSA) that clearly lists services and responsibilities of each party.
Predictable costs 24/7
DanTech Services doesn’t charge you more when your network is down or a server fails. Our flat-rate fee covers all of that whenever you need it done
Cost-saving data protection
Services designed to provide protection for your most important asset, your data, with DTS Shield or protection of your email from virus, malware, & phishing messages that lead to ransomware with our integrated stack of email services provided by Mailprotector.
Unbox System
A server-less system designed for small businesses of under 25 users that has security in mind.
Contact Us
Fill out the form to request Service Assessment and learn how we can make your technology worry-free! Please download and send us back Assessment Request Form pdf file with some questions to help us to get ready for your Assessment. You will receive a link to this file in your confirmation email.
Please be advised that we don’t accept emails sent from free services like gmail.com, yahoo.com, hotmail.com and similar due to increased level of spam coming from these domains.
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